General Questions

Q

What is the principle behind UV disinfection?

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A

Our devices emit UVC-band ultraviolet light (253.7nm) that penetrates the cell membranes of microorganisms (bacteria, viruses, algae, etc.), disrupting their DNA/RNA structures to prevent reproduction or survival. This achieves instant, highly efficient, chemical-free broad-spectrum sterilization.

Q

Is direct exposure to UV light safe?

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A

No. Direct exposure to UVC ultraviolet light can cause damage to eyes and skin. Therefore, all our products incorporate multiple safety features. Air disinfectors use enclosed designs or motion-sensing technology; water treatment units feature fully sealed structures with no UV leakage. However, when servicing lamps, always disconnect power before proceeding.
 

Q

How do I select the right UV disinfection product?

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A

The key is “selecting based on needs”:
Disinfecting air? Consider space volume and occupancy patterns (choose occupied/unoccupied mode).
Disinfecting water? Consider flow rate, water quality (transparency), and sterilization standards.
Replacing lamps? Match the model and power rating of the original equipment.
Our sales engineers can provide free selection guidance.

Q

What is the lamp lifespan? When should it be replaced?

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A

Our high-quality low-pressure mercury lamps typically last 9,000 hours. Replace when the device alerts, timer prompts, or disinfection effectiveness noticeably declines. Continuing use beyond lifespan significantly reduces sterilization efficiency.

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